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Terms & Conditions

OBSERVE: Identify key legal and operational terms essential for understanding user obligations and operator responsibilities.
EXPAND: Clarify meanings in the context of CA law and the specific framework of lac-leamy-ca.com.
REFLECT: Ensure all terms are precise, unambiguous, and facilitate user comprehension.

  • Operator: Refers to the legal entity responsible for lac-leamy-casino, operating exclusively on lac-leamy-ca.com, under the mandate and regulatory oversight of Loto-Québec, a Crown corporation established under Quebec law.
  • User: Any individual accessing, registering, or otherwise using the services or website features of lac-leamy-ca.com.
  • Player: A User who holds an active, verified account and participates in gaming or betting activities offered on lac-leamy-ca.com.
  • Bet: A wager placed by a Player on any game or event provided through lac-leamy-ca.com, subject to applicable rules and limits.
  • Bonus: Promotional credits or offers extended to Players, subject to specific activation and wagering requirements as detailed in these Terms and related policies.
  • Wager: The act of placing a Bet or staking funds, including real money or Bonus credits, in accordance with platform rules.
  • Account: The personal online profile registered by a User, verified and maintained in compliance with KYC and regulatory standards.
  • Game: Any casino, slot, table, or live dealer activity available to Players on lac-leamy-ca.com.
  • KYC (Know Your Customer): The process by which the Operator verifies the identity, age, and residency of Users to ensure compliance with legal obligations.

Regional Compliance Note: All definitions are adapted for compliance with Canadian and Quebec provincial gambling law as of 2025.

Account Registration

OBSERVE: Registration procedures, age and identity requirements, and user responsibilities.
EXPAND: Align with CA legal standards, Loto-Québec protocols, and digital security expectations.
REFLECT: Set clear obligations and safeguards for both Operator and User.

  1. Eligibility: Only individuals aged 18 years or older, physically present in Canada where online gaming is legal, are permitted to register or maintain an account on lac-leamy-ca.com. Users must not be excluded pursuant to self-exclusion programs or regulatory orders.
  2. Registration Process: To create an account, Users must provide accurate personal details, including full legal name, date of birth, valid email address, and proof of residency. Registration is subject to:
    • Completion of email verification procedures;
    • Submission and Operator approval of KYC documents (e.g., government-issued ID, proof of address);
    • Agreement to these Terms and applicable policies.
  3. User Obligations: Users are responsible for maintaining the confidentiality of login credentials, ensuring all provided information remains accurate and up-to-date, and promptly reporting unauthorized access or security breaches.
  4. Accuracy and Updates: Providing false or misleading information constitutes a material breach and may result in immediate account suspension or termination without notice.
  5. Security: Users must implement reasonable security measures to protect their accounts. The Operator may require periodic password changes or additional authentication to safeguard User accounts.

Regional Compliance Note: Registration and KYC procedures are mandated by Quebec provincial law and Loto-Québec regulatory standards as of 2025.

Betting & Gameplay Rules

OBSERVE: Outline the legal and procedural rules governing bets, gameplay, and user conduct.
EXPAND: Incorporate CA/Quebec regulatory requirements, anti-fraud measures, and responsible gaming standards.
REFLECT: Ensure user clarity on obligations and prohibited behaviors.

  1. Bet Placement: All bets must be placed using the lac-leamy-ca.com platform and are subject to minimum and maximum limits, which may vary by game and promotion. The Operator reserves the right to adjust limits or reject bets in accordance with regulatory requirements.
  2. Types of Bets: Players may participate in a variety of games (slots, table, live dealer) as made available by the Operator and compliant with CA law.
  3. Bet Cancellation & Modification: Bets cannot be cancelled or modified once confirmed, except in cases of technical failure, manifest error, or regulatory order. In such cases, the Operator will act in good faith to resolve the issue and may refund or void affected bets at its sole discretion.
  4. Conduct: Users must act respectfully in all interactions, including live casino games and chat features. Prohibited conduct includes:
    • Insults, harassment, or discriminatory language;
    • Collusion, cheating, or exploitation of software vulnerabilities;
    • Any attempt to defraud the Operator or other Users.
  5. Fairness & Integrity: All games are regularly tested for fairness and randomness in accordance with Loto-Québec and provincial standards.

Regional Compliance Note: All rules aligned with CA gaming law, Quebec provincial standards, and Loto-Québec's regulatory framework for 2025.

Bonus Terms

OBSERVE: Specify legal requirements and user conditions for bonus offers.
EXPAND: Address CA consumer protection, anti-abuse measures, and transparent promotional practices.
REFLECT: Protect Operator and User interests with clear, detailed rules.

  1. Activation & Eligibility: Bonuses are available only to eligible, verified Players with active accounts on lac-leamy-ca.com. Each bonus is subject to specific activation requirements, such as minimum deposit or bet amounts.
  2. Wagering Requirements: Bonus funds must be wagered a specified number of times (as indicated in each promotion) within the stated timeframe, not exceeding 60 days from the date of activation in 2025. Failure to meet requirements may result in forfeiture of bonus and associated winnings.
  3. Prohibited Actions: The following are strictly prohibited and may result in forfeiture of bonus and/or account suspension:
    • Using multiple accounts to claim bonuses;
    • Engaging in betting patterns designed to abuse bonus offers (e.g., low-risk bets, hedging);
    • Transferring bonus funds between accounts.
  4. Promotion Stacking: Unless expressly permitted, Players may not combine or overlap multiple promotions or bonuses.
  5. Modification & Withdrawal: The Operator reserves the right to amend, suspend, or withdraw any bonus offer at its discretion, with appropriate notice to affected Players.

Regional Compliance Note: Bonus terms are designed to comply with CA and Quebec consumer protection law and Loto-Québec promotional standards for 2025.

Payments & Withdrawals

OBSERVE: Review deposit and withdrawal mechanisms, including fees, limits, and processing times.
EXPAND: Incorporate CA financial compliance, anti-money laundering standards, and user rights.
REFLECT: Ensure clear, comprehensive procedures and protections.

  1. Deposit Methods: Players may fund their accounts using permitted methods available at lac-leamy-ca.com, including major credit/debit cards, approved e-wallets, and bank transfers. Cryptocurrency deposits are not currently supported as of 2025.
  2. Withdrawal Methods: Withdrawals are processed via the original deposit method where possible or by other approved channels, subject to verification and regulatory requirements. Processing times may vary but generally do not exceed five (5) business days after approval.
  3. Limits & Fees: Minimum and maximum deposit and withdrawal limits apply and are published on lac-leamy-ca.com. The Operator does not charge fees for standard transactions; however, intermediary bank or payment provider charges may apply. All limits and fees comply with CA financial regulations and are updated as required.
  4. KYC & Verification: Withdrawals may only be processed after successful completion of all KYC procedures. The Operator reserves the right to request additional documentation at any time to comply with anti-money laundering obligations.
  5. Refund Policy: Refunds of bets or bonus funds are only issued in cases of technical error, manifest mistake, or regulatory intervention, and at the Operator's sole discretion.
  6. Inactive Accounts: Accounts inactive for more than twelve (12) consecutive months may be subject to administrative fees or closure in accordance with provincial law. Users will be notified in advance of any such action.

Regional Compliance Note: All payment and withdrawal processes adhere to CA anti-money laundering regulations, Loto-Québec financial controls, and provincial consumer protection as of 2025.

Limitation of Liability

OBSERVE: Identify Operator obligations and liability scope.
EXPAND: Address CA/Quebec legal requirements on fairness, technical reliability, and user protection.
REFLECT: Clearly delineate Operator liability and user rights.

  1. Operator Obligations: lac-leamy-casino, via lac-leamy-ca.com, is committed to providing fair, accurate, and transparent gaming services, in compliance with all applicable laws and Loto-Québec standards.
  2. Liability Exclusions: The Operator shall not be liable for:
    • Technical failures, interruptions, or delays arising from network issues, server outages, or third-party service disruptions;
    • Incorrect or delayed results due to system errors, except where such errors result from gross negligence or willful misconduct by the Operator;
    • Losses resulting from User negligence, including but not limited to sharing login credentials or failing to comply with these Terms.
  3. Maximum Compensation: The Operator's maximum liability for any claim relating to a bet, wager, or game outcome shall not exceed the amount originally staked by the User.
  4. Force Majeure: The Operator is not liable for failure to perform obligations due to events beyond its reasonable control, including regulatory changes, natural disasters, or acts of government.

Regional Compliance Note: Limitations of liability are drafted in accordance with CA consumer protection statutes and Quebec civil law for 2025.

Intellectual Property Rights

OBSERVE: Protect proprietary content, software, and trademarks.
EXPAND: Specify CA copyright laws and Loto-Québec IP standards.
REFLECT: Provide clear prohibitions and user obligations.

  • Ownership: All content, software, graphics, logos, and materials available on lac-leamy-ca.com are the exclusive property of lac-leamy-casino, Loto-Québec, or their licensors, protected under Canadian copyright and intellectual property law.
  • Prohibition of Copying: Users may not copy, reproduce, distribute, or publicly display any content from lac-leamy-ca.com without prior written consent from the Operator.
  • Trademarks: All trademarks, service marks, and trade names are proprietary to their respective owners and may not be used without authorization.
  • Infringement Consequences: Unauthorized use of intellectual property may result in legal action and immediate account termination.

Regional Compliance Note: Intellectual property rights and enforcement reflect Canadian and Quebec legal standards as of 2025.

Privacy & Data Protection

OBSERVE: Ensure compliance with privacy obligations.
EXPAND: Reference applicable CA and Quebec data protection laws.
REFLECT: Inform Users of their rights and the Operator's duties.

All personal data collected by lac-leamy-casino via lac-leamy-ca.com is processed in accordance with the Privacy Policy and the relevant provisions of Canadian and Quebec privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). By using the site, Users consent to the collection, use, and disclosure of their information as described in the Privacy Policy.

Regional Compliance Note: The Operator is committed to upholding data protection rights for CA residents in 2025.

Changes to Terms

OBSERVE: Define procedures for updating Terms.
EXPAND: Detail user notification requirements and options for disagreement.
REFLECT: Ensure transparency and user autonomy.

  1. Notice of Changes: The Operator may amend these Terms at any time to reflect legal, regulatory, or operational changes. Users will be notified of material updates via email (if provided) and/or prominent banner notice on lac-leamy-ca.com at least seven (7) days before changes take effect, unless immediate implementation is required by law.
  2. Acceptance of Changes: Continued use of lac-leamy-ca.com after the effective date of updated Terms constitutes acceptance. Users who do not agree with revised Terms must discontinue use of the site and may request account closure and withdrawal of available funds.
  3. Historical Versions: Archived versions of prior Terms are available upon request to ensure transparency and user awareness.

Regional Compliance Note: Change notification processes comply with CA and Quebec consumer protection standards as of 2025.

Termination & Suspension

OBSERVE: Specify grounds and procedures for account suspension or closure.
EXPAND: Address CA regulatory requirements for fair treatment and refund handling.
REFLECT: Ensure due process and user notification.

  1. Grounds for Termination: The Operator may suspend or close accounts for reasons including, but not limited to:
    • Breach of these Terms or applicable laws;
    • Provision of false or misleading registration information;
    • Fraudulent, collusive, or prohibited conduct;
    • Self-exclusion or regulatory order;
    • Inactivity exceeding twelve (12) consecutive months.
  2. Procedure: In the event of suspension or closure, the Operator will notify the User via the email address associated with the account, stating the reason for action and steps for remediation (if applicable).
  3. Refund of Funds: Subject to completion of all verification procedures and absence of legal impediments, Users are entitled to withdraw any available balance at the time of account closure, except where funds are subject to investigation or regulatory hold.
  4. User-Initiated Closure: Users may request account closure at any time by contacting customer support. Remaining balances will be processed in accordance with payments and withdrawal policies.

Regional Compliance Note: Termination and suspension policies meet CA legal requirements and Loto-Québec standards for 2025.

Governing Law & Jurisdiction

OBSERVE: Specify applicable law and forum for disputes.
EXPAND: Reflect CA/Quebec legal framework and industry dispute resolution practices.
REFLECT: Provide clear, binding legal guidance for all parties.

  • Applicable Law: These Terms and any disputes related to lac-leamy-ca.com are governed by the laws of the Province of Quebec and the applicable federal laws of Canada.
  • Jurisdiction: Exclusive jurisdiction for all claims shall rest with the courts of Quebec, Canada, unless otherwise mandated by provincial or federal law.
  • Dispute Resolution: Prior to initiating legal proceedings, Users are encouraged to contact customer support to seek amicable resolution. Where required by law or Operator policy, disputes may be resolved through binding arbitration in Quebec, Canada.

Regional Compliance Note: Jurisdictional and dispute resolution mechanisms are established pursuant to CA and Quebec legal requirements for 2025.

Contact Information

OBSERVE: Compile all available contact points for user support and legal queries.
EXPAND: Reference official Operator addresses and online resources.
REFLECT: Ensure Users can easily access support or submit inquiries.

Author: Avery Tremblay
Operator: lac-leamy-casino, exclusively via lac-leamy-ca.com, under regulatory oversight of Loto-Québec, a Crown corporation.

Regional Compliance Note: All contact and support information is current as of 2025. Users are encouraged to refer to lac-leamy-ca.com and referenced Loto-Québec websites for the most up-to-date contact details and policy information.